(3 pcs pack) JP ChocoBalls Raisins - Milk Chocolate - 4 the Road

Good day Sherry,
Thank you for your review. I responded to your email on the same day it was sent. Hopefully it answered your question.

Thank you for sharing this feedback—and I’m really sorry you experienced that.
With raisins, there can occasionally be a small piece of the cap stem (the tiny stalk that connects the grape to the bunch) that remains attached. Most raisins are mechanically stemmed using revolving surfaces and suction, and once in a while a small stem piece can slip through.
The good news is that these stem pieces aren’t harmful if accidentally swallowed, but we completely understand they’re unpleasant to bite into since they’re woody and fibrous (many major raisin brands even note this possibility on their packaging).
If there’s anything we can do to help make this right, please let us know.

Good day Sherry,
Thank you for your review. I responded to your email on the same day it was sent. Hopefully it answered your question.

Thank you for sharing this feedback—and I’m really sorry you experienced that.
With raisins, there can occasionally be a small piece of the cap stem (the tiny stalk that connects the grape to the bunch) that remains attached. Most raisins are mechanically stemmed using revolving surfaces and suction, and once in a while a small stem piece can slip through.
The good news is that these stem pieces aren’t harmful if accidentally swallowed, but we completely understand they’re unpleasant to bite into since they’re woody and fibrous (many major raisin brands even note this possibility on their packaging).
If there’s anything we can do to help make this right, please let us know.